Shipping policy

Orders placed Monday – Friday after 2:00pm EST will be PROCESSED within 1-2 days. Orders placed on Saturday-Sunday will be processed on the following Monday and Tuesday.

Order Processing Delivery Method and Timing: any shipping charges will be calculated and viewable at checkout. Typical shipping times may vary from 3-7 business days (Monday to Friday) after processing times. *AK/HI may incur additional time and shipping cost.

We are not responsible for held or stolen packages. We are not responsible for customer error due to incorrect shipping address information, if reship is requested a shipping charge will be required. All shipping disputes must be handled directly by customer support. Customers cannot reach out to carriers directly to file claims.

**You must produce / provide pictures of damaged items to our team to start a claim.**

International Shipping: At this time, we only ship to the continental U.S. We DO NOT ship to Canada, Virgin Islands, or Puerto Rico.

If you would like to contact customer service, please reach us through our contact form.